Grievance Redressal

Do you have any query regarding your outstanding loan account?

To raise any query regarding your outstanding loan account, you can send us an email at care@loanframe.com or contact your Loan Frame Relationship Manager. Please mention your loan account number in the subject line of the email. If your query has remained unanswered for more than 10 days or you are unsatisfied with the response you have received, you can escalate your query to the Grievance Redressal Officer at: Name: Mr. Akshun Gulati, Email id: grievance@loanframe.com, Phone no: +91-11-4556 5124, Timings: 10:00 am to 07:00 pm (Monday to Friday)

Our Lending Partners

Ujjivan Small Finance Bank Limited

Name: PRASAD TELAKKADAN | Email: pno@ujjivan.com | Tel No: 080 – 4071 2121 | EXT- 760 | Fax Number +91 80 41468700

Address : UJJIVAN SMALL FINANCE BANK LIMITED GRAPE GARDEN, NO.27, 3RD A CROSS, 18TH MAIN, 6TH BLOCK KORAMANGALA, BENGALURU – 560095

SMFG India Credit Co. Ltd (Formerly Fullerton India Credit Co. Ltd.)

Name: Ms. Ancy Dmello | Email: GRO@smfgindia.com | Tel No: 022-69581104

Address : SMFG India Credit Co. Ltd. (Formerly Fullerton India Credit Co. Ltd.), B Wing, 6th Floor, Supreme Business Park, Powai, Mumbai - 400076