Following are the terms and conditions (the “Terms of Use”) governing the use of www.loanframe.com and accessing the mobile app (collectively referred to as the “Site”), along with the Privacy Policy of the Frame Technology Marketing Services Private Limited its holding, subsidiaries, affiliates (hereinafter referred to as "Company" or” We”). (supra) by any person who intends to avail the Services / Product (“Services”) offered by the Company ("User / You / Your”). This Site and the Services provided hereunder are operated by Loan Frame Technologies Pte. Ltd. along with its subsidiaries and affiliates (“Company”).
By accessing the Site either directly or through a hyperlink or through the mobile app or through any other mode, You accept to abide by the following Terms of Use and the Privacy Policy (separately provided) of the Company. The Site contains a Privacy Policy which describes the User as to how and what information would be collected, used and stored. By accessing or login of the Site, You hereby expressly acknowledge, agree and give consent that the Site may use Your personal information in the manner described in our Privacy Policy.
It is specifically recommended that before using the Site, You must read the Terms of Use and the Privacy Policy carefully. If You do not agree or are not willing to be bound by the Terms of Use and/or the Privacy Policy, please refrain from obtaining the access to or otherwise use the Site. Further, based on the Services obtained by a User, there would be additional terms and conditions in respect of the specific Services and Your continued usage of the Site shall be deemed to have the acceptance of additional terms and conditions of the Specific Services and to have an agreement between the Users and the Company.
For the purpose of this Terms of Use, the term “User” or “You” shall mean " shall mean and include any individual who has completed 18 (Eighteen) years of age or any legal person or any artificial juristic person who is accessing the Website of the Company. The term "Your" shall be construed accordingly.
The Site provides information about the various financial products including without limitation loans products, credit cards, comparison analysis, private financing and ancillary product/services. It facilitates the User to access the various financial products from banks, non-banking financial companies, investors and private financers (collectively referred to as Lenders). It acts as a marketplace/aggregator and facilitates the User to find the right Lenders and financial product as per their eligibility and requirement and enter into financial transactions with such Lenders.
The Site does not screen or censor the Users who register on and access the Site. You assume all risks associated with dealing with other Users with whom You may come in contact through the Site. The User acknowledges that Company only acts as a facilitator in connecting the User with the Lender, but under no circumstances guarantee the grant/sanction of any financial product offered by the Lender through the Site.
Users agree to use the Site only for lawful purposes without infringing the rights or restricting the use of this Site by or for any third party.
You understand that each time You use the Site in any manner, You indicate that You have read and accepted the Terms of Use and The Privacy Policy and agree to abide by and be bound by these Terms of Use and the Privacy Policy. By agreeing to these Terms of Use, You also acknowledge that You are interested in using the Site or the Services offered by the Company.
By accessing the Site, You undertake to explicitly have consented to receive communications via phone or electronic records from the Site including e-mail messages telling You about products and services offered by the Site (or the Company, its subsidiaries, affiliates and partners) and understanding Your requirements. The communication can also be given by posting any notices on the Site.
You agree that the communications sent to You by the Site shall not be construed as spam or bulk under any law prevailing in the country where such communication is received. By registering Your phone number on the Site, You expressly authorize us to override the national Do-Not-Disturb Registry (DND) i.e. - even if Your registered phone number falls under DND list of National Consumer Preference Registry (NCPR/NDNC), You voluntarily allow us the authority to call You at the same. You understand and agree that such communications are part and parcel of Your registration for and use of the Site;
You specifically understand and agree that by using this Site, You authorize the Company and its affiliates and partners to contact You by calls and/or to send You messages in relation to the Services provided through the Site. You also agree that the Company reserves the right to make Your details available to its partners who may contact You in a similar manner by telephone/email/sms or any other electronic manner for the purpose of providing information about the products provided by them. If You do not wish to receive further communications from the Site (or its affiliates and partners), You must cancel Your registration by emailing us at care@loanframe.com.
In order to use the Services provided by the Site, You must register yourself with the Site and create an account. During registration, the Users have to submit financial and personal details that will help us verify Your eligibility for different financial products and match You with the right Lender.
In consideration of Your use of the Site, You agree to
provide accurate, current and complete information about You as may be prompted by any registration forms on the Site or otherwise requested by the Company ("Account Information");
maintain the security of Your password and identification;
maintain and promptly update the Account Information, and any other information You provide to the Company, to keep it accurate, current and complete;
promptly notify the Company regarding any material changes to information or circumstances that could affect Your eligibility to continue to use the Site or Service or the terms on which You use the Site or Service; and
be fully responsible for all use of Your account and for any actions that take place using Your account.
Upon registration, an account will be created, and you would be given a User ID and Password. You need to use them to login the Site and to avail the Services offered by the Company. It is needless to say that you shall be responsible to maintain its confidentiality.
You agree to notify the Site immediately of any unauthorized use of your account or any other breach of security. Any breach of security or unauthorized use of your account does not make the Company liable to indemnification.
The information provided by You will be used to provide Services including but not limited to finding an appropriate financial product and Lender for You. If the information provided is found to be untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or the Company has reasonable grounds to suspect that such information is manufactured, untrue, inaccurate, not current or incomplete, Company has the right to suspend and / or terminate your account immediately without any intimation or communication and refuse any and all current or future use of the Site (or any portion thereof). Without prejudice to the above, the Company reserves the right to refuse its Service, terminate accounts, or remove or edit content in its sole discretion.
It is reiterated that Your completion of registration process, authorize the Company to carry out verifications and checks including without limitation identity, fraud, and credit worthiness for the provision of Services including inter-alia for identifying a suitable financial product and a Lender for You. However, mere registration with us does not imply the guarantee of loan or other Services offered by the Company. The Site only acts as a facilitator and does not guarantee the sanctioning of the loan or other facilities neither it provides any assurance of any favourable terms and conditions of any financial product, or third party offers. Any product offer received by the User are indicative and preliminary and the final sanction terms may change depending on Lender’s final assessment of your application.
The Company grants You a limited license to access and make personal use of the Site and the Services. You agree not to use the Site and Services unlawfully or in any manner that can damage, overburden or disable the Site including but not limited to uploading, posting, or transmitting any material that contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
You shall also not take any action that imposes or may impose (in Site’s sole discretion) an unreasonable or disproportionately large load on the Site infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools.
You shall not create multiple accounts with false information or attempt to use accounts of other Users. You agree not to collect contact information of Lender, or other Users from the Site by means of unsolicited access so as to communicate directly with them. You are not permitted to download or copy any information for the benefit of another individual, vendor or any other third party. You agree that You shall not bypass any measures used by the Company to prevent or restrict access to the Site. Any unauthorized use by You shall terminate the permission or license granted to You by the Site and shall, without prejudice to the above, entitle the Company to take appropriate legal measures against You.
The content of the pages of this Site is for Your general information and use only. The Site reserves the absolute and unconditional right to change or discontinue, amend, alter, change, modify, discard, replace any aspect or feature of the Site (including, but not limited to, the contents, hours of availability and equipment/ information needed/required for access or use) or add any other terms and conditions to this Site and the Terms of Use of the Site. The Site may, also discontinue disseminating any portion of information or category of information, change or eliminate any transmission method and may change transmission speeds or other signal characteristics. Any such amendment, alteration, change, modifications, replacement or addition shall become effective immediately upon being used by the Site or being posted to the Site. It is Your sole responsibility to check the Site from time to time to view any such changes in the Terms of Use and the Privacy Policy. If You do not agree to any such amendment, alteration, change, modifications, replacement or addition, if and when such changes are made to the Terms of Use and the Privacy Policy, You must cease/refrain from use of the Site any further. Your continued usage of the Site after such amendment, alteration, change, modifications, replacement or addition to the Terms of Use and the Privacy Policy indicates your agreement to such modified Terms of Use and/or the Privacy Policy.
The Site is to be used only by persons who can form legally binding contracts. If You are a minor i.e. under the age of 18 (eighteen) years, You shall not use the Site. As a minor if You wish to access the Site then such access may be made by Your legal guardian or parents who would have to agree with the these Terms of Use and Privacy Policy. The Site reserves the right to terminate and/or refuse to provide You with access to the Site if it is brought to the Site’s notice or if it is discovered that You are under the age of 18 (eighteen) years or You are in violation of the Use of Site. Further, if You are using the Site on behalf of other legal entity, You represent that You are duly authorized by such legal entity to accept the terms of this Terms of Use and the Privacy and You have the authority to bind such entity to this Terms of Use and the Privacy Policy.
You acknowledge that the Site is not responsible or liable and does not control the content of any information that may be posted to the Site by You or other User of the Site and You are solely responsible for the same.
You are not permitted to post any content that:
infringes on any third party's intellectual property or proprietary rights, or rights of publicity or privacy, whether knowingly or unknowingly;
violates any law, statute, ordinance or regulation;
is defamatory, libelous, threatening, unlawful, harassing, indecent, abusive, obscene, or lewd and lascivious or pornographic, or exploits minors in any way or assists in human trafficking or content that would violate rights of publicity and/or privacy or that would violate any law;
contains viruses or other similar harmful or deleterious programming routines;
damages, disables, overburdens, or impairs the Site or any other party's use of the Site;
contains hyperlinks to any other sites;
discriminates on the grounds of race, religion, national origin, gender, disability, age, marital status, sexual orientation, or refers to such matters in any manner prohibited by law;
personally threatens or has the effect of personally threatening other Users.
You are not allowed to modify, copy, distribute, transmit, display, reproduce, publish, license, sell or transfer any information contained in the Site. You also agree that if You come across anything on the Site which appears to infringe this Terms of Use, You will immediately contact us on care@loanframe.com. The Company has the full authority to review all content posted by the Users on the Site. You further agree that You will not transmit any information, data, text, files, links, software, chats, communication or other materials that is unlawful, false, misleading, harmful, threatening, abusive, invasive of another's privacy, harassing, defamatory, vulgar, obscene, hateful or racially or otherwise objectionable, including without limitation material of any kind or nature that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, provincial, national, or international law or regulation, or encourage the use of controlled substances. You agree to comply with all applicable laws, statutes and regulations concerning Your use of the Site. You agree that You shall not create a link to this Site from another website or document without the Site’s prior written consent. Further, You shall not upload, post, or transmit any content that You do not have a right to make available (such as, the intellectual property of another party. Further, there may be terms and conditions imposed by Lenders and financers from whom the financing is availed. You agree to abide by all the additional terms and conditions in order to avail the Services, including, but not limited to, payment of all amounts when due and compliance with the Lender’s rules and restrictions.
You hereby agree and permit the Company and the Lenders to access Your Credit Information Report on Your behalf from their credit agencies, if required, and authorize the Company, its Lenders to do all necessary acts on Your behalf to sign and execute agreements, pay fees and other acts, including but not limited to, future monitoring and renewals, as may be required from time to time in this regard. Further, You also authorize the Company to conduct Know Your Customer (KYC) verifications of Your documents, if required, to help match Your requirement for a financial product to the right Lender. You agree that by filing up Your details in the request form for credit information (“Request Form”) and requesting the Service You are providing "written instructions" to the Company and You authorize and instruct the Company, its affiliates and suppliers, Lenders, to obtain, and compile Your credit information to provide the Services to You.
Although the Company has attempted to provide accurate information on the Site, the Site assumes no responsibility for the accuracy of the information, make no representations in respect of the suitability, reliability, availability, timeliness, lack of viruses or other harmful components and accuracy of the information, software, products, services and related graphics contained therein for any purpose.
All information, software, products, services and related graphics are provided on this Site is “as is” and “as available” basis with without warranty of any kind, either expressed or implied.
The Site disclaims all warranties, expressed, or implied including, without limitation, in respect of its Services, title and non-infringement arising from a course of dealing, usage, or trade practice. Company makes no representation about the suitability of the information, software, products, and services contained on this Site for any purpose, and the inclusion or offering of any products or services on this Site does not constitute any endorsement or recommendation of such products or services.
The Site makes no warranty that the use of the Site will be uninterrupted, timely, secure, without defect or error free. You expressly agree that use of the Site is at Your own risk. The Site shall not be responsible for any content found on the Site. Your use of any information or materials on this Site or otherwise obtained through use of this Site is entirely at Your own risk, for which the Company shall not be liable.
It shall be Your own responsibility to ensure that any products, services or information available through this Site meet Your specific requirements. You will be solely responsible for any damages to Your computer system or loss of data that results from the download of any information and/or material. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to You.
You acknowledge and understand that the Site may contain links to other web sites operated by third parties (“Linked Sites”). You further acknowledge that, when You click on a link to visit a Linked Sites, a frame may appear that may contain the Site logo, advertisements and/or other content selected by the Site. You acknowledge that the Site neither endorse nor are affiliated with the Linked Sites and are not responsible for any content of any Linked Sites or any link contained in a Linked Sites, or any changes or updates to such websites.
You also acknowledge that the Site is providing these links to You only for Your convenience. the Site does not endorse in anyway any advertisers/ contents of advertisers on the Site. Please therefore verify the veracity of all information on Your own before undertaking reliance and acting thereupon. the Site shall not be responsible nor liable for any consequential damages arising on account of Your relying on the contents of those advertisement or otherwise in relation to such Linked Sites.
The Site assumes no responsibility for the accuracy, currency, completeness or usefulness of information, views, opinions or advice in any material contained on the Site. The Site provide a lot of data, comparison tables and other information provided by Lenders, advertisers, private Lenders, financers and users. The content is made available through the Site without alterations, amendments and modifications, as supplied by third party. The Company makes such information available without doing any changes and so cannot guarantee accuracy and is not liable to any inconsistencies arising thereof.
Company is just a facilitator of third-party services and does not intent to endorse claims and advice of third party/person. Users are strongly recommended to verify information, facts and figures before concluding and resorting to taking a decision.
You understand that all postings, messages, advertisements, photos, sounds, images, text, files, video or other materials posted on, transmitted through, or linked from the Site, are solely the responsibility of the person from whom such Content originated, and the Site does not control, and is not responsible for Content available on the Site.
The Site shall not be responsible for any interaction between You and the other users of the Site. Your dealings with others through the Site are solely between You and such other parties. Under no circumstances will the Site be liable for any goods, services, resources or content available through such third-party dealings or communications, or for any harm related thereto. The Site is under no obligation to become involved in any disputes between You and other users of the Site or between You and any other third parties. You agree to release the Site from any and all claims, demands, and damages arising out of or in connection with such dispute.
You specifically agree that the Site shall not be responsible for unauthorized access to or alteration of Your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered through the Site.
You specifically agree that the Site is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights.
You specifically agree that the Site is not responsible for any content sent using and/or included in the Site by any third party. You also agree and understand that while the Site has made reasonable efforts to safeguard the Site, it cannot and does not ensure or make any representations that the Site or any of the information provided by You cannot be hacked by any unauthorised third parties. You also understand that in such an event there is a possibility that such unauthorised third parties may use all or any of the information provided by You or posted by You on the Site in contravention and violation of this Terms of use or the Privacy Policy or send You spam messages or deal with such information in any other form or manner. You hereby agree and confirm that the Site shall not be held liable or responsible in any manner whatsoever for such hacking or any loss or damages suffered by You due to unauthorized access of the Site by third parties or for any such use of the information provided by You or any spam messages or information that You may receive from any such unauthorised third party (including those which are although sent representing the name of the Site but have not been authorized by the Site) which is in violation or contravention of this Terms of Use or the Privacy Policy.
The third parties such as Lenders providing services through this Site are independent affiliates and the Company is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any third parties. Company has no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense omissions delays or acts of any government or authority.
In no event shall the Company be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site, with the delay or inability to use the Site or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Site, or any interaction between You and other participants of the Site or otherwise arising out of the use of the Site, damages resulting from use of or reliance on the information present, whether based on contract, tort, negligence, strict liability or otherwise, even if the Site or any of its affiliates/suppliers has been advised of the possibility of damages.
You accept all responsibility for and hereby agree to indemnify and hold harmless the company from and against, any actions taken by You or by any person authorized to use Your account, including without limitation, disclosure of passwords to third parties. By using the Site, You agree to defend, indemnify and hold harmless the indemnified parties from any and all liability regarding Your use of the Site or participation in any site's activities. If You are dissatisfied with the Site, or the Services or any portion thereof, or do not agree with these terms, Your only recourse and exclusive remedy shall be to stop using the Site.
You acknowledge and agree that the data and information provided by You shall be shared with third parties including Lenders and similar parties in order to facilitate You in availing a financial product and to provide the Services to You.
You further acknowledge, consent and agree that the Site may access, preserve and disclose Your account information and the content You upload, post, or otherwise make available on the Site if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:
comply with legal process;
comply with legal requirements imposed by Central, State or Local law or authorities
enforce these Terms;
respond to claims that any such content violates the rights of third parties;
respond to Your requests for customer service; or
protect the rights, property or personal safety of the Site, its users and the public.
You acknowledge and confirm that the Site is not an internet service provider and in order to avail of the services provided by the Site, You must have internet access and the skills required for web usage. The Site will try to ensure that Site availability is uninterrupted and that transmissions will be error-free. However, the Site cannot, guarantee that Your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or the introduction of new facilities or services.
The Site does not expressly recommend any particular software, operating system, application to use and access to this Site. If for any particular reason, the Site does not open or is unable to be displayed in full in the visitor's computer, and then the Site shall not be held liable for any act, omission or commission that may occur because of the same. It shall solely be Your responsibility and liability to keep Your computer in consonance with the latest updated commonly used industry practices to be able to access the Site; though latest standards cannot be defined or categorized. the Site does not recommend or lay down any set of standards for the purpose of viewing the Site.
All the content displayed on the Site is the sole property and is in the exclusive right, title and ownership of the Company. The trademarks, logos, designs and service marks ("Marks") displayed on this Site are the property of the Company and shall always remain the sole property of the Company.
Users are not permitted to use these Marks without the prior written consent of the Site. The copyright exists in the content on the Site as well as the Site itself is and shall always remain in the sole custody, possession, control and ownership of the Site. Copyright for this purpose includes registered as well as any unregistered copyright. Trademark and domain name of the Site also vests with the Company. Trademarks that have been applied for registration and the unregistered trademarks shall also be the sole property of the Site.
It is hereby further clarified that any intellectual property rights arising as a result of makeover of any content provided by any User, then intellectual property arising because of such makeover shall also vest with the Site. The User hereby grants a royalty free, exclusive and transferable right to the Site with respect to the content posted by them. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
In addition to the rights above, the Site shall have the right to terminate or suspend access to the Site at its sole discretion, if the User is found to be in breach of these Terms of Use or the Privacy Policy. The User further accepts that the Site shall incur no liability for such termination or suspension. Further, in the event there is any unauthorized access to the Site, the Site reserves the right, at its sole discretion, to cancel subscriptions, terminate accounts without giving You any prior notice.
You expressly agree that for availing our Services You hereby authorize us to act and rely on any instructions/communications/documents submitted by You, for the purpose of discounting of invoices which may from time to time be or purport to be given by You/us.
You also hereby undertake, confirm and acknowledge that there are inherent risk involved in sending the instructions/communications/documents to our Lender through our Site (Website/Mobile App), and You will not hold us / our Lender liable for any losses or damages suffered by You upon Your performing or Your non-performing or any delay /default in performing any act, wholly or in part, in accordance with the instructions sent through us to our Lender, which could be a result of any miscommunication, or technological error or any other error beyond Your/our/our Lender control, considering the mode in which the same was conveyed.
You hereby confirm and agree that any instructions/communications/documents sent to You from our Site (Website/Mobile App) shall be presumed to be original and correct, and any action taken by You basis the same shall not be challenged under any condition.
You shall not be liable to us / our Lender for acting on the instructions/communications etc. through our Site (Website / Mobile App), which has originated from Your supplier/customer and agreed that You shall indemnify us / our Lender and keep us / our Lender indemnified at all times, from and against all proven claims either by us / our Lender or any other, proven actions, demands, liabilities, costs, charges, damages, losses, expenses and consequences of whatever nature (including reasonable legal fees) and howsoever arising which may be brought or preferred against You or that You may suffer, incur or sustain by sole reason or on sole account of You having so acted.
You expressly agree that You shall indemnify, defend and hold the Site and its affiliates, owners, agents, directors, officers, employees, representatives, sponsors, suppliers, or partners (“Indemnified Parties”) harmless from and against any and all third party claims, allegations, demands, liabilities, losses, damages, awards, judgments or settlements, including all reasonable costs and expenses related thereto including attorney’s fees (“Claims”),that may be asserted, granted, imposed or brought against the Indemnified Parties due to or arising out of Your use of the Site, or other users of the Site using Your computer, of any intellectual property or other right of any person or entity including without limitation on account of the followings:
infringement or alleged infringement by You of any rights in and to patents, trademarks (registered or unregistered), service marks, logo, design rights, copyright, rights to extract or re-utilise data from a database or other database rights, registered designs, confidential information and any other industrial or commercial property right whatsoever, whether existing now or in the future of any third party; or
use or misuse of the services of the Site by You;
if You breach any of the Terms of Use or/and Privacy Policy;
if any representation and warranty made by You being incorrect, false and misleading in any manner whatsoever; and
any third-party claim or any offence committed by You in any manner whatsoever and under all applicable laws.
These Terms shall be governed by, construed and enforced in accordance with the laws of India without regard to its choice of law provisions. Any action You or any third party may bring to enforce these Terms, or in connection with any matters related to the Site, shall be brought only in either the courts located in Delhi, India, and You expressly consent to the jurisdiction of said courts.
You also agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
You certify that You have read and understood the above Terms of Use and the Privacy Policy and that You agree to be bound by the Terms of Use and the Privacy Policy. Notwithstanding anything contained herein, We reserve the right at our sole discretion to deny access to anyone to the Site and the Services We offer, at any time and for any reason, including, but not limited to, for violation of the Terms or the Privacy Policy.